Refund Policy for Market Cipher

At Market Cipher we strive to ensure customer satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward refund policy as outlined below:

Refund Eligibility

  • Customers have 14 days from the date of receiving the product to request a full refund.
  • Refunds will only be granted if the request is made within this 14-day period.

How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at [email protected].
  2. Include your order details, such as your name, account email, order number, and the reason for the refund request.
  3. Our team will review your request and respond within 3 business days.

Refund Process

  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be credited back to the original payment method.

Crypto Refunds

  • All crypto refunds are credited back to the original payment address unless specified differently in your refund request.
  • No additional attempt to refund you will be made if an incorrect address is provided, or if you no longer have access to an address that was issued a refund.

Terms and Conditions

  • Refunds are only available for purchases made directly through Market Cipher.
  • If the product has been tampered with or is not in its original condition, we reserve the right to deny the refund request.
  • If you are removed from our Discord for breaching the rules, you are not entitled to a refund.

For further assistance, feel free to contact us at [email protected]. Thank you for choosing Market Cipher!